Tenant’s Rights Counseling Services

SF Tenants Union for Rent Control and Market Rate renters

Tenants Together (for CA tenants outside of SF). Tenant Defense Toolkit and hotline. 

Chinatown Community Development Corporation (CCDC) Cantonese/ Mandarin. 

BISHOP primarily serves SOMA and Tagalog speaking renters.  

(SOMCAN) English and Tagalog. Focusing on SOMA residents. 

SF Anti-Displacement Coalition Counseling Agencies

For Tenants of SROs / Residential Hotels

SRO Collaborative Program

Central City SRO Collaborative

Mission SRO Collaborative 

CHINATOWN SRO COLLABORATIVE

Rental Assistance Programs

The City’s key Rent Assistance program is the SF Emergency Rent Assistance Program (ERAP).

AIDS Emergency Fund: Rental assistance for people with HIV/AIDS.

Breast Cancer Emergency Fund: Rental assistance for men and women in treatment for breast cancer. 

Catholic Charities: Rental assistance/security deposit help for families and singles.

Compass Point: Rental assistance for homeless families. 

Family Services Agency: CalWORKs Housing Support. For CalWorks clients. Offers financial assistance and rental assistance, security deposits, utility payments, moving costs, hotel and motel vouchers, landlord recruitment, case management, housing outreach and placement, legal services, and credit repair. Call CalWORKs at (415) 557-5100.

Glide Church: Rental assistance and help with deposit. Walk in. 

Homeless Prenatal: Rental assistance for pregnant people and families with children.

Swords to Plowshares: For Veterans.

Independent Living Resource Center (ILRCSF): Provides basic housing information and guidance with a focus on tenants’ rights, fair housing, and advocacy, in addition to assisting consumers in the application for emergency rental assistance funds.

Courts

Small Claims Court

To recover security deposits and for lawsuits $10,000 and under. Also useful for tenants who are not under rent control. 

Small Claims Court guide

Superior Court

To look up eviction cases

Self Help resources for Evictions

Drop in Eviction counseling at the Access Center.

City Agencies

SF Public Defender’s Clean Slate Program 

Expunging criminal records that interfere with the ability to get housing.

Dept. of Public Health

Report building condition problems (mold, lead, rodents, pests and other health & safety issues) 

Rodent/ Vermin issues

LEAD Poisoning and Prevention

Request a lead inspection: call 415-252-3800

Report damaged paint with residents older than 6 

FIXLead SF

Report Asbestos in your home

Assessors Office

To check the legal status of units, building ownership, and other property info. You can also check the year your building was built (and the number of units it has), and thus determine if it’s under rent control. You can find your landlord’s address there, but not her name.

Dept. of Building Inspections (DBI)

You can call this department to report problems, such as leaks, lack of heat and broken or unsafe stairs as well as electrical and plumbing repairs. An inspector will come to your apartment and write up a notice of violation. If the landlord does not make the repairs, he can be fined and brought to a director’s hearing.

NOTE: For illegal units (or if you suspect your unit is illegal) check with us first! Units that are sometimes illegal: Garage, in-law, basement or those with a letter or fraction next to the number (e.g., 39A, 39-1/2).

To research or track cases and complaints about your building or landlord: Department of Building Inspection.

File a complaint and/or request an inspection here.

SF Human Rights Commission

Investigates and mediates complaints about discrimination in housing, employment and public accommodations. Also enforces the Americans with Disabilities Act (ADA), which mandates that a landlord make reasonable accommodations for disabled persons, such as putting in hand bars in bathtubs and allowing service and companion animals even if a lease says no pets.

City Attorney

Responsible for enforcing the health and safety code, the housing code, the building code and the fire code against owners of blighted property in SF. To report a code enforcement complaint about a property owner who is not maintaining the property or allowing for criminal activity.

SF Rent Board
For information about tenant’s rights under rent control, to file a petition for illegal eviction, illegal rent increase, etc. Runs a free counseling line daily 8am-4pm.

Planning Department
Information on planning issues. Useful for protesting new construction in one’s neighborhood. Reviews private development projects and proposed capital improvements projects and other physical projects involving city property.

Sheriff’s Department

EVICTION Information

Help For Finding Housing

OpenHouse: Serving LGBT folks 

BISHOP

Housing for the Homeless

DAHLIA: The City’s Affordable Housing Portal 

Other agencies that help find housing

Misc. Other

SF Mental Health Association: Help with Hoarding Issues

Shanti PAWS Project: Resources on how to find pet friendly housing and navigate having a support animal with your landlord

Balance: Consumer Credit / Financial Self help Counseling